I processed a high-value flight booking through the platform, but due to apparent "server issues," the tickets were never generated. The agent handled my payment but went completely radio silent right before the travel date, forcing me to book alternative, expensive last-minute flights independently. When I contacted Tripjack's customer service for urgent intervention, they completely washed their hands of the situation, telling me to resolve it directly with the agent. Zero accountability and terrible support when things go wrong. Proceed with extreme caution.
