VoxeRank (“we”, “us”, “our”) is an independent online review and ranking platform built on the concept of VOXE (Public Voice). We are committed to protecting user privacy, ensuring platform integrity, and operating in compliance with applicable laws, regulations, and platform policies.
This Privacy Policy explains how information is collected, used, moderated, disclosed, and protected when you access or use VoxeRank.
VoxeRank operates as a technology intermediary that hosts and displays user-generated content, including reviews, ratings, comments, and opinions.
VoxeRank does not create or solicit reviews on behalf of users
Opinions expressed belong solely to the users who submit them
VoxeRank does not guarantee accuracy, completeness, or neutrality of reviews
At the same time, VoxeRank reserves full rights to moderate content as described in this policy.
This policy aligns with:
Information Technology Act, 2000 (India)
IT (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021
Consumer Protection Act, 2019 (as applicable)
Google Publisher, AdSense & Analytics policies
Global privacy and data-protection principles (GDPR-style & CCPA-style)
VOXE represents the collective public voice — opinions, experiences, and feedback voluntarily shared by users about businesses, influencers, institutions, services, and organisations.
VOXE content is public by nature and contributes to V Rank, VoxeRank’s reputation indicator.
Username or display name
Email address
Profile details (business, influencer, institution, etc.)
Reviews, ratings, replies, comments, and uploaded content
Communications with support
IP address
Device and browser information
Usage activity and interaction data
Cookies and similar technologies
We do not intentionally collect sensitive personal data from general users such as banking details, biometric data, or health information. Users must not post sensitive or confidential information in reviews or public areas.
Reviews and ratings are user-generated public content
VoxeRank is not responsible for reputational harm arising from user opinions
Reviews reflect personal experiences, not verified facts
VoxeRank does not mediate disputes between reviewers and businesses
Businesses acknowledge that public platforms may include negative or critical feedback.
To protect users, businesses, and platform integrity, VoxeRank reserves 100% discretion and rights to moderate, hide, restrict, or permanently delete any content, without prior notice, if we determine (at our sole discretion) that such content:
Contains sexual, pornographic, obscene, or explicit material
Promotes religious hatred, communal bias, or political extremism
Is abusive, threatening, defamatory, or harassing
Is biased, misleading, manipulated, or intentionally harmful
Violates applicable laws or platform policies
Is fake, fraudulent, incentivised, or suspicious
Is reported by businesses, users, or authorities and found objectionable
Harms public order, morality, or platform trust
Is technically duplicated, spam, or low-quality
👉 VoxeRank may remove content from public view (frontend) or delete it entirely, with or without explanation.
⚠️ Content removal does not imply endorsement or rejection of any viewpoint and does not create liability for VoxeRank.
VoxeRank may create business or entity profiles using publicly available information
This allows users to share experiences even if a business has not registered
To reply to reviews or manage a profile, businesses must claim the profile and complete verification.
To prevent impersonation and misuse, VoxeRank requires verification before granting profile control.
PAN
GST number
Business registration or incorporation number
Other legally recognised business identifiers
Data is collected strictly for verification
Never displayed publicly
Never sold or used for advertising
VoxeRank is not a government authority
Verification does not grant ranking control or review removal rights
Verification only enables replying and profile management.
We use data to:
Operate and improve the platform
Display reviews and V Rank
Detect fraud and policy violations
Enforce moderation decisions
Communicate service updates
Comply with legal obligations
Cookies are used for:
Platform functionality
Analytics and performance
Advertising compliance (where applicable)
Users can control cookies via browser settings.
We do not sell personal data.
Disclosure may occur only:
When legally required
To enforce platform rules
To protect VoxeRank, users, or public safety
With service providers under confidentiality
Public reviews may be indexed by search engines.
Reasonable technical and organisational safeguards are used. However, no system is completely secure.
Data is retained only as long as necessary for:
Platform operation
Legal compliance
Fraud prevention
Moderation and dispute handling
Subject to law, users may request access, correction, or deletion of personal data. Content removal requests are evaluated per platform rules.
VoxeRank is not intended for individuals under 18 years of age.
We are not responsible for third-party sites or their privacy practices.
To the fullest extent permitted by law:
VoxeRank is not liable for user-generated content
VoxeRank is not liable for reputational damage
VoxeRank decisions on moderation are final
Use of the platform is at your own risk
We may update this policy at any time. Continued use indicates acceptance.
📧 Email: [Support Email]
🌐 Website: [Your Domain]
VoxeRank is open to users worldwide.
For users visiting from the European Union (EU/EEA):
Your personal data may be processed in accordance with VoxeRank policies and applicable privacy laws.
VoxeRank respects GDPR rights, including access, correction, deletion, restriction, portability, and withdrawal of consent.
EU users may contact us at hello@voxerank.com to exercise these rights.
Cookies and tracking are used in accordance with our Cookie Policy, which complies with international standards.
This clause ensures that VoxeRank provides legal protection globally while giving international users the option to exercise privacy rights.
By using VoxeRank, you acknowledge that:
VoxeRank is an intermediary platform
Reviews are personal opinions
VoxeRank has absolute moderation authority
Business verification does not guarantee influence
Negative feedback is part of VOXE
VoxeRank’s moderation decisions are binding